FAQ - Frequently asked questions
How long does it take to prepare the order? |
We usually prepare orders within 1 to 2 business days. |
How long does it take to ship the product? |
Depending on the location in Canada, most deliveries take 2-7 business days. |
Can you track the shipment? |
Most deliveries are trackable. |
Can I return the item if not happy with the product?
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Please check our return policy. If you have a problem with the product, please contact us. |
Can I change shipping speed?
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No, you can not change the shipping speed. |
If I buy multiple items do they come in the same package?
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That's not guaranteed. We deserve the right to split the items purchased in different packages because of the carrier shipping rates and package size limitations. |
I placed an order an now what? |
Just relax. We guarantee you'll get the product or refund will be provided. |